Do you have property such as apartment, cabin, home or cabanas that you are willing to lease? Then the Airbnb is the perfect online marketplace to connect to your guests. Airbnb has rumored to had $20 billion valuation and so many hosts are also making money out of sharing their vacation properties to tourists. In addition, the Airbnb has also amassed more than one million listings in 190 countries in just few years after its launch. However, getting a 5-star rating from your guests at Aribnb property isn’t thet easy to achieve. A superhost is defined in Airbnb as those who have atleast 80% five-star ratings, at last 90% response rate and also have hosted at least 10 trips without any cancellations. They certainly have worked their way to give their guest a great and unique experience as well as good service.
If you want to venture and succeed in this industry, here are few tips for you to achieve it:
Pictures can make or break.
You have to keep in mind that a single picture can mean a lot of things. Marketing through online means that you need to come up with great photos to attract clients. If you are capable of, hire a professional photographer to feature your property more and make it stand out against the competitors.
Communication is the key.
Letting your potential guest to wait too long is a no no! This can lessen your chances to get bookings and negatively affect your response rate. But aside from replying, you also have to response clearly specially on the directions as well as being honest in answering questions.
Individualize your style.
Known for being hands-on, the Aribnb hosts give their guests the best experience. But not all guests will appreciate this kind of attention for some may prefer having some privacy. The tactic in here is to determine whether the guests want to have personal interaction as well as how far should you go. You have to individualize your style based on this. Complement their demands if they asks for advices and learn to sit back if they didn’t reach out.
A little extra goes a long way.
You can write something personal for each guest to make them feel you are sincere and thankful. Try leaving a bottle of wine or put extra cookies for their kids as a welcome gift. This little gesture may surprise you with the outcome by making your guests’ day and boost your ratings.
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